Latest Support News and Alerts *** ALERT *** Offline File Sharing must be disabled in all cases. Click Here. For customers having trouble printing Guest Folios or Registration Cards on one or more terminals please click here for more information regarding this incident. Please click here to read Microsoft's latest news regarding supported operating systems.
| Execu/Care Training and Support Customer support is such a high priority at Execu/Tech that we gave it a special name- Execu/Care. We think the name reflects the attitude we have toward each and every customer. We care about their success. Their success is our success. The majority of incidents from Execu/Care customers are handled immediately. We use real people to take your messages and have technicians on staff 7 days a week, 24 hours a day. Execu/Care customers are entitled to priority response time, 24/7. Non Execu/Care customers are entitled to 24 hour response time during regular office hours, Monday-Friday 8:30 to 5:00 CST. To ensure that our users are getting the most from their system, we offer the following methods of training: Built-in help files Online user guides Printed Manuals Live remote training (using GoToMeeting™, PCAnywhere™, UltraVNC, or Terminal Services remote control software, our trainers can provide a truly interactive training experience for your staff.) On site training with individual or group sessions
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PDF Documents: Execu/Care Support Agreement Execu/Tech Software License Agreement |
