Execu/Tech Hospitality Solutions

       

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System Requirements

The following specifications are meant as a basic reference for the requirements of Execu/Tech software products.  Individual hardware and/or operating system vendors may change their requirements from time to time.  Because of this, should Execu/Tech's minimum recommendations fall below your particular hardware and/or operating system vendor's requirements, we recommend that you follow your particular vendor's recommendations.

Compatible System Configurations:

  • As of January 1, 2007, Execu/Tech Systems, Inc. will not offer support of its application software running on Windows NT, Windows 95, Windows 98, Windows 98SE and Windows Me.  Our software is written to take advantage of Microsoft's currently supported networking protocols. Please contact our sales department if you have any questions about this.
  • Windows 2000/XP Professional Peer to Peer Network (2 - 4 users).
  • Windows 2003 Server (Active Directory) with Windows 2000/XP Professional/Vista Business Clients (2 or more users) with current service pack releases.
  • Windows 2003 Terminal Server Edition with Windows CE/2000/XP Terminal Services or Citrix 'thin' client* workstations. Recommended for improved performance and/or multi-location networks.
    * Thin client stability cannot be guaranteed in all cases due to incompatibilities in serial and parallel printing issues concerning hardware, drivers and the operating system. It is the responsibility of the network administrator to configure and test these devices.

    Any operating system service packs, patches, or security fixes should be installed before installing Execu/Tech software.

Compatible Network Protocol / Hardware:

  • TCP/IP only (Execu/Tech will not install our products on networks configured with Netbeui, IPX/SPX, or any network protocol other than Tcp/Ip. Protocols other than Tcp/Ip WILL cause file corruption!)
  • Execu/Tech recommends 100 Base-T or faster networks with interconnection via quality Switches. Execu/Tech does NOT support hubs. Differences between hubs and switches.
  • We are only able to support the Windows VPN Client. There is no industry standard VPN device and our customers have chosen to use a variety including SonicWALL, NorTel, Cisco, Linksys, D-Link, Cyberguard, Symantec, Netgear, Juniper, Watchguard, Fortinet, and more. We cannot possibly install and operate all of these VPN clients at once and will not attempt to do so. For customers who wish to use a hardware VPN and not provide access to their systems outside of this VPN, we have a solution. We will connect using a VNC client that connects via repeater. This connection must be initiated by the customer and the customer is notified while the connection is active.

Execu/Spa™ Requirements:

  • Execu/Spa utilizes Microsoft .NET Framework™.
  • Execu/Spa database utilizes Microsoft SQL Server™.
  • .NET framework version 2.0.

WebRes Requirements:

  • Windows IIS Web server installed on LAN with the Execu/Tech HOTEL server (can be on the same or different server than the server running HOTEL Premium™).
  • Dedicated high speed internet access to the web server with a static IP address.
  • Web Server SSL Certificate.

Shift4 $$$ on the Net® Requirements:

  • Dedicated high speed internet access to the Execu/Tech HOTEL server with a static IP address.
  • Merchant Services Provider with a platform compliant with Shift4.  Shift4 works with all major platforms.

Server Hardware (minimum):

  • Execu/Tech does NOT support Windows 98SE or previous versions, Windows ME, XP Home, or Vista Home Editions.
  • Business grade systems only. On site hardware maintenance recommended.
  • A quality data backup and recovery system including necessary software is required. Consult your network administrator for assistance with this. Execu/Tech Systems is not responsible for your software backup and will not assist in extracting backed up data.  We will, however, assist your network administrator in determining what data should be backed up and restored in relation to Execu/Tech application software.
  • 2 GB Memory (Windows 2000/2003 Server, XP), 4 GB for Terminal Servers.
  • 2 GHz Pentium 4 Processor or higher.
  • 100 GB for Windows 2000/2003 Server with hardware mirrored raid 1.
  • 100 Base-T Network Adapter, Gigabit Preferred.
  • Dedicated high-speed Internet connection and remote access software (pcAnywhere, RDP or UltraVNC) for Execu/Care support.
  • UPS (uninterruptible power supply) required.

Client Hardware (minimum):

  • Execu/Tech does NOT support Windows 98SE or previous versions, Windows ME, XP Home, or Vista Home Editions.
  • Business grade systems only.  On site hardware maintenance recommended.
  • Execu/Touch Point of Sale receipt and kitchen printers require special settings in order to operate correctly with Windows Vista. 
  • 1 GB Memory (Windows 2000/XP Professional), 2 GB Memory (Windows Vista).
  • 128 MB Video Memory (Windows Vista).
  • 2 GHz Pentium 4 Processor.
  • 100 GB Hard Drive.
  • 100 Base-T Network Adapter, Gigabit Preferred.
  • UPS (uninterruptible power supply).

Report Printers:

  • Laser - HP Business Grade (Used for graphical plain paper folio, registration forms, and all other reports. Recommended for all Windows Users).
    Use ONLY HP printers that are network compatible and have full PCL support. DO NOT use HP models 1010, 1012, 1500, 3500, 3550 or any other HP printer which is host based. Contact HP for clarification on printer model descriptions.
  • Dot Matrix - Okidata 320 (Used for continuous feed, pre-printed forms, etc.)
  • ***Ink Jet printers NOT recommended due to ink costs***

POS Receipt / Kitchen Printers / Credit Card Receipt:

  • Impact Printers - Star SP200/300, Epson TM-U200
  • Thermal Printers - Epson TM-T88 (preferred for Credit Card Receipt printing), Star TSP series, NCR
    (parallel preferred)

Print Servers:

  • HP (170x preferred)

Cash Drawers (Execu/Touch POS Only):

  • Epson, Star, or NCR Printer interface. Intelligent cash drawers attached directly to serial or parallel ports are not supported

Touch Screen Monitors (Execu/Touch POS Only):

  • Microtouch, Elo, or any touch screen monitor with Windows drivers

Pole Displays (Execu/Touch POS Only):

  • EMAX compatible

Magnetic Card Readers:

  • If you're using Terminal Services in full screen mode USB card swipes will not work. This is a Microsoft problem and can be verified by swiping into Notepad while in Terminal Services full screen mode. We have contacted Microsoft about this issue and are waiting for a response. We suggest that you also call Microsoft support if you are experiencing this problem.
  • Magtec PS/2, USB, or any swipe supporting track 1 & 2 with the standard track header and footer characters. Many newer inexpensive home computers will require USB swipe due to the lack of power provided by the PS/2 port.
  • Cherry Keyboards (track 1 & 2 header/ footer characters must be programmed before the Cherry swipe will work)

Barcode Readers:

  • Metrologic 9500 series, or any keyboard wedge scanner.

 

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